Privacy Policy for Luminous Lure
At Luminous Lure, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when visiting our site or engaging with our services related to commercial fishing, marine operations, and related offerings.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: This may include your name, contact information (such as email address, phone number), and mailing address when you register for services, make inquiries, or engage in transactions.
- Business Information: For our commercial clients, this may include company name, business registration details, and other information relevant to fishery management consulting, seafood processing, or marine vessel maintenance.
- Financial Information: If you make purchases (e.g., bait and tackle, charter fishing experiences), we collect payment information which is processed securely by third-party payment processors. We do not store full credit card details on our servers.
- Technical Data: This includes your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Information about how you use our site, products, and services. This helps us understand visitor behaviour and improve user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide and manage sustainable northern fishing operations, deep-sea trawling, seafood processing, marine vessel maintenance, cold storage logistics, fishery management consulting, bait and tackle supply, and charter fishing experiences.
- Communication: To respond to your inquiries, provide customer support, and send you important updates or information about our services.
- Improvements: To analyze and improve our site, services, and operations.
- Marketing: With your consent, to send you promotional materials, newsletters, or information about new services that may be of interest to you. You can opt-out at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Disclosure of Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our site, conducting our business, or providing services to you (e.g., payment processors, analytics providers). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law, subpoena, or other legal processes, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our site of any change in ownership or uses of your personal information.
4. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Third-Party Websites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, your personal data, or your data protection rights, please contact us at:
Luminous Lure
87 Ocean View Terrace, Unit 201
Halifax, Nova Scotia, B3K 5A8
Canada